Resource Center Cases Consider Linking "Tracker #" Directly To Tracker View
A while ago Tracker #'s were added to Cases in the new Resource Center. That was a big help (Thank You!).
Please consider taking the next step which is to automatically generate a link to the tracker URL (right now you can insert https://resourcecenter.synergex.com/helpdesk/tracker-view.aspx?id= followed by the ID number to get where you wanna go). To make it easier to get to the Tracker-View to check progress.
Right now the only work around is to manually type in the address yourself (but better than nothing).
1/4/2018 9:30 PM 2
1/4/2018 9:37 PM 0