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Resource Center Cases Should Log Status Changes On Cases

A case can have various life cycle statuses that indicate its progress as it works its way though support. It would be good to have these status changes logged and exposed within the case.

This is useful when creating workflows to ensure that items are not held in limbo.

0 Comments | Posted by Ace Olszowka to Resource Center on 12/17/2019 4:59 PM
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